Terms of Service

Effective Date: August 20, 2026
Last Updated: August 20, 2026

These Terms of Service (“Terms”) form a legally binding agreement between you and [LEGAL ENTITY NAME], doing business as Taskavo (“Taskavo,” “we,” “us,” or “our”).

These Terms govern your access to and use of:

taskavo.app;
the Taskavo software platform;
Taskavo web and mobile-accessible applications;
Taskavo customer portals;
public estimate, booking, proposal, contract, invoice, and payment experiences;
Taskavo AI-assisted features; and
related Taskavo services.

Collectively, these are the “Services.”

By creating an account, accessing the Services, accepting an invitation, purchasing a subscription, signing a document through Taskavo, or otherwise using the Services, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to create or administer a Taskavo business account.

If you use Taskavo on behalf of a company, contractor, organization, or other entity, you represent that:

you have authority to bind that entity to these Terms; and
your acceptance of these Terms is acceptance on behalf of that entity.

The subscribing business and the person accepting on its behalf are referred to in these Terms as the “Subscriber.”

Other individuals permitted to access the Subscriber's account are “Authorized Users.”

Customers, property owners, or other recipients who interact with a Taskavo-powered portal, estimate, contract, invoice, payment request, or similar experience may also be subject to relevant portions of these Terms.

2. The Taskavo Service

Taskavo provides software intended to help contractors and service businesses manage operations such as:

Leads and customers.
CRM and sales pipelines.
Estimates and proposals.
Price books.
Project planning.
Scheduling and dispatch.
Crew and resource assignments.
Project workflow.
Contracts.
Electronic signatures.
Change orders.
Forms and checklists.
Photos and documents.
Materials.
Time entries.
Expenses.
Job costing.
Invoices.
Payments.
Recurring services.
Customer communications.
Customer portals.
Business reporting.
AI-assisted administrative workflows.

Features may change, improve, be replaced, or be discontinued over time.

Taskavo may introduce new functionality, integrations, beta features, or optional paid services.

3. Business Judgment Remains With the Subscriber

Taskavo is a business-management tool.

Taskavo does not operate the Subscriber's contracting business and does not make business decisions on the Subscriber's behalf.

The Subscriber remains responsible for decisions concerning:

What work to perform.
Whether to accept a customer.
Project scope.
Pricing.
Estimates.
Markups.
Margins.
Taxes.
Labor.
Materials.
Scheduling.
Project safety.
Legal compliance.
Contracts.
Change orders.
Collections.
Refunds.
Accounting.
Customer disputes.
Employee and subcontractor management.

Information or calculations displayed by Taskavo are tools to assist the Subscriber and should be reviewed before they are relied upon.

4. Accounts

Subscribers and Authorized Users must provide accurate information when creating or maintaining an account.

You are responsible for:

Maintaining the confidentiality of your login credentials.
Using strong passwords.
Restricting unauthorized access to your account.
Ensuring Authorized Users use the Services lawfully.
Promptly removing users who should no longer have access.
Promptly notifying Taskavo of suspected unauthorized access.

You may not share individual login credentials in a manner that bypasses Taskavo's security or access controls.

Taskavo may require additional authentication measures for certain accounts or administrative functionality.

5. User Roles and Permissions

Taskavo may allow Subscribers to assign roles or permissions to users.

The Subscriber is responsible for selecting appropriate permissions.

Taskavo is not responsible for a Subscriber's decision to give an employee, contractor, administrator, or other user access to information available within the Subscriber's account.

6. Trials

Taskavo may offer free trials or promotional access.

The duration and terms of a trial will be displayed at signup or in the applicable offer.

Taskavo currently may offer eligible users a 14-day trial.

Unless otherwise stated during signup, a trial that does not require a payment method does not automatically convert into a paid subscription until the user affirmatively selects a paid subscription.

Taskavo may modify or discontinue trial offers at any time for future users.

A person or business may not create multiple accounts solely to repeatedly obtain free trial periods.

7. Subscriptions and Fees

Paid access to Taskavo may require a monthly, annual, or other subscription.

The price, billing period, included features, and other commercial terms shown at checkout or in an applicable written order govern the subscription.

By purchasing a paid subscription, the Subscriber authorizes Taskavo and its payment provider to charge the applicable fees, taxes, and authorized amounts using the selected payment method.

Except where otherwise stated or required by law:

Subscription fees are billed in advance.
Fees are stated in U.S. dollars.
The Subscriber is responsible for applicable sales, use, or similar taxes, excluding taxes imposed on Taskavo's net income.
Paid fees are non-refundable once the applicable subscription period begins, except as required by law or expressly agreed by Taskavo in writing.

8. Automatic Renewal

Unless the checkout terms state otherwise, paid subscriptions renew automatically for successive billing periods until canceled.

The Subscriber authorizes Taskavo to charge the payment method on file for each renewal.

Where applicable law requires advance renewal notices or other disclosures, Taskavo will provide them as required.

9. Cancellation

A Subscriber may cancel a subscription through the account controls provided by Taskavo or by contacting Taskavo using the cancellation method identified in the Subscriber's account or billing communications.

Unless otherwise stated:

Cancellation prevents future renewal.
The Subscriber will retain paid access through the end of the current billing period.
Cancellation does not ordinarily produce a prorated refund for the unused portion of an already-paid billing period.

Nothing in this section limits rights that cannot lawfully be waived.

10. Changes to Pricing

Taskavo may change subscription pricing for future billing periods.

If a price change affects an existing paid subscription, Taskavo will provide notice before the new price takes effect where required by law.

Continued use of the paid Services after the applicable price change takes effect constitutes acceptance of the new price, subject to applicable law and any right to cancel before renewal.

11. Failed Payments

If a payment fails or becomes overdue, Taskavo may:

Retry the payment.
Notify the Subscriber.
Restrict paid functionality.
Suspend the account.
Terminate the subscription.

The Subscriber remains responsible for unpaid amounts that were validly incurred.

12. Subscriber Data and Customer Content

Subscribers retain ownership of information, files, documents, images, and other content they submit to Taskavo, subject to any rights belonging to third parties.

This information is referred to as “Customer Content.”

The Subscriber grants Taskavo a limited, non-exclusive right to host, copy, process, transmit, display, and otherwise use Customer Content only as reasonably necessary to:

Provide the Services.
Perform subscriber-requested functionality.
Provide support.
Maintain security.
Prevent fraud or abuse.
Comply with law.
Enforce these Terms.
Create lawful aggregated or de-identified information.

Taskavo does not acquire ownership of the Subscriber's Customer Content merely because it is stored in Taskavo.

13. Subscriber Responsibility for Personal Information

Subscribers may use Taskavo to process information about:

Customers.
Leads.
Employees.
Subcontractors.
Vendors.
Property owners.
Other individuals.

The Subscriber represents and warrants that it has the legal right to collect, upload, use, and instruct Taskavo to process that information.

The Subscriber is responsible for:

Providing legally required privacy notices.
Obtaining legally required consents.
Responding to requests from individuals concerning their information.
Complying with applicable privacy, employment, communications, and consumer-protection laws.

Taskavo's Privacy Policy explains how Taskavo processes information.

14. Estimates, Pricing, and Job Costing

Taskavo may provide tools for:

Estimating.
Labor calculations.
Material calculations.
Markup.
Margin.
Tax.
Job costing.
Budgeting.
Profitability.
Forecasting.
Invoice preparation.

These calculations depend on information supplied by the Subscriber and configuration choices made by the Subscriber.

Taskavo does not guarantee that:

An estimate is complete.
A job will be profitable.
A tax calculation is legally correct.
Labor or material pricing is current.
Actual project costs will match estimated costs.
A customer will approve or pay an estimate or invoice.

Subscribers should independently review important financial calculations.

Taskavo is not an accounting, tax, financial-advisory, engineering, or estimating professional.

15. Contracts and Electronic Signatures

Taskavo may allow users to:

Create contract templates.
Prepare agreements.
Send contracts.
Track contract status.
Sign documents electronically.
Store signature records.
Maintain document history.

By intentionally applying an electronic signature through Taskavo, a signer agrees that:

the electronic signature is intended to serve as the signer's signature;
electronic records and communications may be used for the transaction; and
the signer has authority to sign the document.

The parties to a contract are responsible for determining:

Whether the contract is appropriate.
Whether its terms are legally sufficient.
Whether required notices are included.
Whether the signer has authority.
Whether additional execution requirements apply.

Taskavo is a technology provider and is not a party to contracts between Subscribers and their customers unless expressly identified as such in a separate written agreement.

Contract templates and AI-generated agreement language provided through Taskavo do not constitute legal advice.

Subscribers should obtain advice from qualified legal counsel when appropriate.

16. AI-Assisted Features

Taskavo may offer features that use artificial intelligence.

These features may assist with tasks such as:

Drafting estimate descriptions.
Drafting scope language.
Creating customer-facing text.
Preparing contract language.
Preparing invoice descriptions.
Summarizing project information.
Organizing business information.
Suggesting administrative actions.

AI Output Requires Review

Artificial intelligence can produce inaccurate, incomplete, misleading, or inappropriate results.

You are responsible for reviewing all AI-generated output before:

Sending it to a customer.
Incorporating it into a contract.
Using it in an estimate.
Using it in an invoice.
Making a financial decision.
Making an operational decision.
Relying on it for legal compliance.

AI Does Not Provide Professional Advice

AI-generated content from Taskavo is not legal, accounting, tax, engineering, architectural, medical, safety, or other professional advice.

AI Providers

Taskavo may use third-party AI technology providers to perform AI-assisted features.

Information necessary to perform the feature may be transmitted to those providers as described in the Taskavo Privacy Policy.

Do not submit unnecessary highly sensitive personal information to AI-assisted features.

Ownership of AI Output

As between Taskavo and the Subscriber, and to the extent permitted by applicable law, Taskavo does not claim ownership over a Subscriber's AI-generated output solely because Taskavo provided the AI-assisted feature.

AI-generated content may not be unique, and other users may receive similar output.

The Subscriber is responsible for evaluating whether its use of AI-generated material infringes third-party rights.

17. Scheduling, Mapping, and Routing

Taskavo may provide:

Calendar functionality.
Scheduling assistance.
Geographic job clustering.
Route ordering.
Travel assumptions.
Maps.
Geocoding.
Schedule suggestions.

These tools are provided for operational convenience.

Taskavo does not guarantee:

Travel times.
Road conditions.
Route accuracy.
Geographic coordinates.
Customer availability.
Employee availability.
Project duration.
Schedule feasibility.

Users must independently evaluate conditions that affect project scheduling and field operations.

Taskavo mapping and scheduling tools must not be relied upon for emergency response, life-safety activity, or other safety-critical navigation.

18. Communications

Taskavo may allow Subscribers to communicate with customers, prospects, employees, or other recipients through email, SMS, notifications, or similar features.

The Subscriber is responsible for ensuring that its communications comply with applicable laws, including laws concerning:

Marketing consent.
Text messaging.
Commercial email.
Automated communications.
Do-not-contact requests.
Required disclosures.
Recordkeeping.

The Subscriber must not use Taskavo to send unlawful spam or unsolicited communications.

19. Payments Between Subscribers and Their Customers

Taskavo may provide features that allow a Subscriber to request or accept payment from its customers through a third-party payment provider.

The payment transaction is between the Subscriber and its customer.

Taskavo is not:

The contractor performing the work.
A bank.
A customer escrow provider.
The purchaser of the Subscriber's receivables.
Responsible for determining whether services were properly performed.

The Subscriber is responsible for:

Amounts charged.
Refunds.
Customer disputes.
Chargebacks.
Taxes.
Fulfillment.
Legally required receipts.
Compliance with payment-network and provider requirements.

Third-party payment-provider terms may also apply.

20. Third-Party Services

Taskavo may rely on or integrate with third-party services, including providers of:

Payments.
Maps and geocoding.
Email.
Artificial intelligence.
Cloud hosting.
Storage.
Analytics.
Other integrations.

Third-party services may be subject to separate terms.

Taskavo is not responsible for third-party services that are outside Taskavo's reasonable control.

Taskavo may modify or discontinue an integration if a third-party provider changes or discontinues its service.

21. Uploads and User Content

You may not upload, transmit, or store content through Taskavo unless you have the legal right to do so.

You are responsible for your content.

You may not upload content that:

Violates law.
Infringes intellectual-property rights.
Violates privacy rights.
Contains malicious software.
Is fraudulent.
Is intentionally harmful.
Is obscene or unlawful.
Is intended to compromise another system.

Taskavo may remove or restrict access to content where reasonably necessary to protect the Services or comply with law.

22. Acceptable Use

You may not use Taskavo to:

Violate applicable law.
Commit fraud.
Misrepresent your identity or authority.
Access another subscriber's account without authorization.
Probe, scan, or test Taskavo security without written permission.
Circumvent access restrictions.
Introduce malware.
Interfere with operation of the Services.
Scrape or harvest information in violation of law or these Terms.
Reverse engineer the Services except where applicable law expressly permits it.
Use automated systems to overload or disrupt the Services.
Resell or sublicense Taskavo except under a written agreement permitting it.
Use Taskavo to create an unlawful competing service through unauthorized copying of Taskavo software or proprietary materials.
Use the Services in a manner that infringes or violates the rights of others.

23. Taskavo Intellectual Property

Taskavo and its licensors own all rights in the Services other than Customer Content.

This includes rights in:

Software.
Source code.
Application design.
Interface design.
Databases.
Workflows.
Graphics.
Logos.
Trademarks.
Documentation.
Website content.
Proprietary technology.

Subject to these Terms and payment of applicable fees, Taskavo grants the Subscriber a limited, non-exclusive, non-transferable, revocable right to use the Services for its internal business operations during the applicable subscription period.

No ownership rights are transferred to the Subscriber.

24. Feedback

If you voluntarily provide ideas, suggestions, enhancement requests, or other feedback regarding Taskavo, you grant Taskavo the right to use that feedback without restriction or compensation.

This does not give Taskavo ownership of the Subscriber's Customer Content.

25. Aggregated and De-Identified Data

Taskavo may generate aggregated or de-identified information that does not reasonably identify an individual or Subscriber.

Taskavo may use this information for purposes including:

Security.
Product development.
Analytics.
Performance measurement.
Capacity planning.
Research.
Service improvement.

Taskavo will not attempt to re-identify data maintained as de-identified except as permitted by applicable law, including to test the effectiveness of de-identification.

26. Beta and Preview Features

Taskavo may identify certain features as beta, preview, experimental, early access, or similar.

These features:

May be incomplete.
May change without notice.
May contain errors.
May be discontinued.
May have additional limitations.

Beta functionality should not be relied upon for critical business operations unless Taskavo expressly states otherwise.

27. Service Availability

Taskavo works to provide reliable service, but uninterrupted availability cannot be guaranteed.

The Services may occasionally be unavailable because of:

Maintenance.
Updates.
Internet failures.
Hosting-provider issues.
Third-party outages.
Security events.
Events outside Taskavo's reasonable control.

Taskavo may perform planned or emergency maintenance as reasonably necessary.

28. Support

Taskavo may provide customer support according to the Subscriber's plan or Taskavo's then-current support practices.

Support does not include professional legal, accounting, tax, safety, or engineering advice.

29. Suspension

Taskavo may suspend access when reasonably necessary because of:

Nonpayment.
A material violation of these Terms.
Security risk.
Fraud.
Unlawful activity.
A threat to Taskavo or another user.
A legal requirement.
Abuse of the Services.

Where practical and legally permitted, Taskavo will attempt to provide notice and an opportunity to cure before terminating an account for an ordinary contractual violation.

Taskavo may act immediately where necessary to protect users, systems, or the public.

30. Termination

A Subscriber may stop using Taskavo and cancel its subscription as described above.

Taskavo may terminate the Services for a material violation of these Terms, unlawful activity, persistent nonpayment, or other grounds permitted by an applicable agreement or law.

Upon termination:

The Subscriber's license to use the Services ends.
Outstanding payment obligations remain due.
Taskavo may disable access to the account.
Customer Content may be deleted after a reasonable account wind-down and retention period, subject to legal requirements and backup processes.

Subscribers should export information they need before their access ends where export functionality is available.

31. Privacy

Taskavo's collection and processing of personal information is described in the Taskavo Privacy Policy and Data Collection & Privacy Choices notice.

Those notices are incorporated into these Terms by reference to the extent applicable.

32. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TASKAVO DISCLAIMS ALL WARRANTIES NOT EXPRESSLY STATED IN THESE TERMS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT; AND
QUIET ENJOYMENT.

TASKAVO DOES NOT WARRANT THAT:

THE SERVICES WILL ALWAYS BE AVAILABLE;
THE SERVICES WILL BE ERROR-FREE;
ALL DATA WILL ALWAYS BE PRESERVED;
AI OUTPUT WILL BE ACCURATE;
ESTIMATES WILL BE PROFITABLE;
SCHEDULES OR ROUTES WILL BE ACCURATE;
CONTRACT LANGUAGE WILL BE LEGALLY SUFFICIENT;
CUSTOMERS WILL PAY;
THE SERVICES WILL MEET EVERY BUSINESS REQUIREMENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

33. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKAVO AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR:

LOST PROFITS;
LOST REVENUE;
LOST BUSINESS;
LOSS OF GOODWILL;
LOSS OF DATA;
BUSINESS INTERRUPTION; OR
SUBSTITUTE SERVICES,

ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES MAY OCCUR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKAVO'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

THE AMOUNT THE SUBSCRIBER PAID TO TASKAVO FOR THE SERVICES DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
$100 IF THE CLAIMANT DID NOT PAY TASKAVO FOR THE SERVICES.

THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND DO NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

34. Indemnification

To the maximum extent permitted by law, a Subscriber agrees to defend, indemnify, and hold harmless Taskavo and its owners, officers, employees, contractors, affiliates, and licensors from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from:

The Subscriber's Customer Content.
The Subscriber's contracting or service work.
The Subscriber's relationship with its customers.
The Subscriber's violation of law.
The Subscriber's violation of these Terms.
The Subscriber's communications.
The Subscriber's pricing, estimates, contracts, invoices, or payment practices.
The Subscriber's infringement or violation of third-party rights.
Misuse of the Services by the Subscriber or its Authorized Users.

Taskavo reserves the right to participate in the defense of an indemnified claim with counsel of its choice.

35. Informal Dispute Resolution

Before filing arbitration or litigation concerning a dispute arising from these Terms or the Services, the party asserting the dispute must provide written notice describing:

The party's name.
Contact information.
The nature of the dispute.
Relevant facts.
The relief requested.

Notice to Taskavo must be sent to:

info@taskavo.app

and:

[BUSINESS MAILING ADDRESS]

The parties will attempt in good faith to resolve the dispute informally for at least 30 days after receipt of the notice.

This requirement does not prevent either party from seeking urgent injunctive relief where necessary.

36. Binding Individual Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes eligible for small-claims court and claims seeking appropriate injunctive relief relating to intellectual property, unauthorized access, or misuse of the Services, disputes arising from or relating to these Terms or the Services will be resolved through binding individual arbitration to the extent permitted by law.

The arbitration will be governed by the Federal Arbitration Act.

Unless the parties agree otherwise, arbitration will be administered by the American Arbitration Association (“AAA”) under the rules applicable to the dispute.

The arbitrator may award relief available in an individual action but may not consolidate claims of different persons except where the parties expressly agree.

Arbitration Opt-Out

A new user or Subscriber may opt out of this arbitration agreement by sending written notice to info@taskavo.app within 30 days after first accepting these Terms.

The notice must include:

Your name.
Your business name, if applicable.
The email address associated with your Taskavo account.
A clear statement that you are opting out of the arbitration agreement.

Opting out of arbitration will not affect the other provisions of these Terms.

37. Class Action and Jury Trial Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TASKAVO AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES THE RIGHT TO A TRIAL BY JURY FOR DISPUTES SUBJECT TO THESE TERMS.

If applicable law prevents enforcement of a particular waiver, that waiver will be limited only to the extent necessary.

38. Governing Law

Except to the extent federal law or another mandatory law controls, these Terms are governed by the laws of the State of [GOVERNING LAW STATE], without regard to conflict-of-law rules.

For any dispute that is not subject to arbitration, the parties consent to exclusive jurisdiction in the state and federal courts located in [COUNTY, STATE], unless applicable law requires otherwise.

39. Force Majeure

Taskavo will not be liable for delay or failure caused by events beyond its reasonable control, including:

Natural disasters.
Severe weather.
War.
Terrorism.
Civil unrest.
Labor disputes.
Government action.
Power failures.
Internet outages.
Telecommunications failures.
Cloud-provider outages.
Third-party service failures.
Cyberattacks despite reasonable safeguards.
Epidemics or pandemics.

40. Assignment

You may not assign these Terms or transfer a Taskavo subscription without Taskavo's written consent, except in connection with a permitted sale or reorganization of substantially all of the Subscriber's business.

Taskavo may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, or sale of all or substantially all of its relevant assets.

41. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

42. Severability

If any provision of these Terms is held unenforceable, the provision will be modified to the minimum extent necessary to make it enforceable where legally permissible.

The remaining provisions will remain in effect.

43. Entire Agreement

These Terms, the Taskavo Privacy Policy, applicable checkout terms, any executed order form, and any other written agreement expressly incorporated by reference constitute the agreement concerning the Services.

If an executed written order or enterprise agreement expressly conflicts with these Terms, the executed written agreement controls to the extent of the conflict.

44. Changes to These Terms

Taskavo may update these Terms as the Services, business, or applicable law changes.

The “Last Updated” date above will identify the most recent version.

For material changes, Taskavo may provide additional notice through the Services, by email, or by another reasonable method.

Changes will apply prospectively from their stated effective date unless applicable law permits otherwise.

45. Electronic Communications

You agree that Taskavo may provide agreements, notices, disclosures, receipts, records, and other communications electronically.

Electronic communications satisfy legal requirements that such communications be in writing to the extent permitted by applicable law.

You are responsible for maintaining a current email address associated with your account.

46. Contact

Questions concerning these Terms may be directed to:

Taskavo
Email: info@taskavo.app